Japan U.S. Friendship Commission

Description:

The Japan-US Friendship Commission is an independent federal agency that provides support for training and information to help prepare Americans to better meet the challenges and opportunities in the US-Japan relationship.

Challenge:

Solve intermittent computer problems; help them share, secure and remotely access their information; and help manage their yearly US Government reporting requirements.

Solution:

HDF reinstalled the OS on each computer, introduced a Windows server and configured shared and remote access to their data.  HDF put an automatic backup solution in place to provide safe, offsite storage in case of disaster.  With HDF the JUSFC consistently beats deadlines imposed by the US Government to secure and protect their infrastructure.

How we measure our success:

By the stability of their network.  The only outages they have experienced since they brought us on board were due to a power outage in their office building.